Our technical support department provides our clients with full range of services regarding GSM termination.
|List of Activities||«FREE» PLAN||«FULL» PLAN for 1 month||«FULL» PLAN for 12 months|
|Offline technical consultation||Yes||Yes||Yes|
|The configuration of ANTRAX system||No||Yes||Yes|
|The update of ANTRAX system||No||Yes||Yes|
|The configuration of logic of SIM group||No||Yes||Yes|
|The configuration of AntiSpam system||No||Yes||Yes|
|B-numbers. The Black and the White lists||No||Yes||Yes|
|The configuration of virtual private network between the servers (openvpn)||No||Yes||Yes|
|The monitoring of Zabbix servers||No||Yes||Yes|
|Personal VoIP manager||No||Yes||Yes|
|The configuration of IVR recognition||No||Yes||Yes|
|The GSM-view configuration||No||Yes||Yes|
Please contact us if you have further questions.
- When You buy the equipment for the first time, You get one month of free technical support («FULL» PLAN) since the equipment is received;
- When the additional equipment is bought, there is no extend of technical support(«FULL» PLAN) ;
- The warranty service of the equipment is 2 years.