voip technical support

Technical support

Our technical support department provides our clients with full range of services regarding GSM termination.

List of Activities «FREE» PLAN «FULL» PLAN for 1 month «FULL» PLAN for 12 months
The cost $0 $350 $3500
Offline technical consultation Yes Yes Yes
Bug fix No Yes Yes
The configuration of ANTRAX system No Yes Yes
The update of ANTRAX system No Yes Yes
The configuration of logic of SIM group No Yes Yes
The configuration of AntiSpam system No Yes Yes
B-numbers. The Black and the White lists No Yes Yes
The configuration of virtual private network between the servers (openvpn) No Yes Yes
The monitoring of Zabbix servers No Yes Yes
Personal VoIP manager No Yes Yes
The configuration of IVR recognition No Yes Yes
The GSM-view configuration No Yes Yes

Please contact us if you have further questions.

Additional information:
  1. When You buy the equipment for the first time, You get one month of free technical support («FULL» PLAN) since the equipment is received;
  2. When the additional equipment is bought, there is no extend of technical support(«FULL» PLAN) ;
  3. The warranty service of the equipment is 2 years.